Shipments and returns

Please find below a chart with delivery charges and approximate delivery times depending on your delivery destination:
 
 

DESTINATION

SERVICE 

     TRANSIT TIME

SHIPPING CHARGES

SHIPPING OVER €30

Mainland Spain & Baleares

NORMAL  

     3 TO 4 WORKING DAYS

€ 3,99

FREE

EXPRESS 

     1 WORKING DAY

€ 5,99

€ 2,99

Canary Islands / Ceuta / Melilla

NORMAL  

     5 TO 7 WORKING DAYS

€ 5,99

€ 2,99

Portugal (excluding Azores & Madeira)

NORMAL  

     3 TO 4 WORKING DAYS

€ 3,99

FREE

EXPRESS 

     1 WORKING DAY

€ 5,99

€ 2,99

Rest of European Countries

NORMAL  

     5 TO 7 WORKING DAYS

€ 5,99

FREE

EXPRESS  

     2 TO 3 WORKING DAYS

€ 9,99

€ 4,99

International (outside Europe)

NORMAL  

     DEPENDS ON DESTINATION

 

 

 
*If your order is time sensitive, please note that transit times are estimated and, even though unlikely, delays sometime occur.
**Please note that we cannot deliver orders on Saturdays, Sundays or local holidays.
 

If you’re unhappy with what you’ve bought you can return the same within 15 days of receiving it. Just send us an email to info@aritzi.com with your order number and reference of the item(s) you’d like to return.

It would be of great help to us to know why you’re returning what you’ve bought to help us do better next time.

Please note that a return is possible only if the item(s) are brand new, unused and in the original packaging.

Once we have received your email requesting a return, we’ll respond with the address where you can send the same. The best way to ship would be by registered post so it can be tracked. Please note that we do, not cover shipping charges of delivery and returns. As soon as your package arrives, we’ll inform you and proceed to refund the value of the item(s) back to your credit card.

 

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